If you’re considering in-home care for your loved one, you probably have several questions on your mind. With nearly 10 years of experience providing comprehensive and compassionate home care, we address common questions to aid in your decision-making process.
What services does in-home care provide?
Our in-home care services include non-medical assistance provided in the comfort of your loved one’s home. This includes the following types of care, ranging from transportation to specialized care services.
Companion Care:
- Assistance with mobility
- Hygiene care and bathing
- Incontinence care
- Light housekeeping and laundry
- Meal preparation
- Medication reminders
- Grocery shopping and errands
- Socialization, outings, and walks
- Connecting with family
- Pet care
Memory Care:
- Safety supervision
- Assistance with activities of daily living
- Mentally engaging activities
- Managing behaviors, including redirection and encouragement
- Overnight supervision
- Home security recommendations
Transportation and Post-Surgical Care:
- Providing transportation to appointments
- Waiting at the facility during the visit or procedure
- Gathering medical instructions
- Picking up prescriptions
- Assistance like meal prep and prescription reminders upon returning home
Specialized Care:
- Respite services
- End-of-life care
- Couples care
- Meal preparation by a private chef
- Massage therapy
Through these services, our caregivers offer relief and peace of mind for families.
How do you choose and vet caregivers?
Our staff must demonstrate substantial skill and aptitude in caregiving, as well as trustworthiness. They range from caregivers with over 3 years of experience to fully certified nursing assistants (CNAs).
We accept applications through our online system or via referrals. After reviewing them, we schedule a virtual interview with promising candidates. We request and check professional references before scheduling an in-person interview.
During the in-person interview, the caregiver undergoes a drug test and a skills assessment. Finally, we conduct a full national and statewide background check to ensure their trustworthiness. We hire all caregivers as W2 employees. Through this selection process, we choose only the most capable caregivers to serve our clients.
How do caregivers know what care to provide?
We use a mobile application called Axis Care to securely track clients’ routines and vital information. Caregivers can access this system throughout their time with the client.
During our client intake process, we develop a full daily routine for that individual. We then input this personal care plan into the system, along with details like where to park and find things in the home. This easy-access system helps caregivers maintain a consistent routine and handle all essential tasks with confidence.
What is the cost of in-home care?
Our hourly rate is currently $32/hour for an individual, and $36/hour for couples’ care, with a 4-hour shift minimum. Prices are subject to change based on industry fluctuations.
How does billing work?
Caregivers clock in and out using a mobile GPS-based tool on our mobile app. This ensures caregivers arrive on time and reduces billing errors.
We use QuickBooks to safely collect payment every Monday. We bill for hours worked during the previous week.
Are you and your employees insured?
Yes, we carry full liability insurance with bonding, along with full worker’s compensation insurance for all of our caregivers.
Do you accept insurance?
We do not take insurance, with the exception of long-term care insurance.
Opting for in-home care is a major life decision, which can feel daunting. But elder care can dramatically improve quality of life for you and your loved one, especially if you’re feeling stressed or overworked. To determine whether in-home care is the best solution for your needs, schedule a free nurse consultation call today.
